Terms and Conditions

Contact us if you need any clarifications.

Your responsibilities

All our tours involve the element of risk and it is your responsibility to ride with due care at all times. You should walk where you are not confident to ride. It is a condition of participating in our holidays that you will agree to wear an approved safety helmet at all times while riding. If you bring your own bike you are responsible for keeping it in good working order. If you hire a bike from us you must notify us of any defects as soon as possible.

It is your ultimate responsibility to ensure that at all times the wheels are correctly secured tightly into the frame and are regularly checked by you for looseness. We can take no responsibility for any death or injury caused to or by you, or damage to or loss of property. You should keep valuables and your passport safely with you at all times. There is a natural need to be flexible in a tour of this kind. The day to day agenda as advertised may change. It is fundamental condition of joining our tour that you accept this flexibility, and acknowledge that delays and alterations and their subsequent results, such as inconvenience, discomfort, or disappointment, are possible.

Traveller Code

  • I have chosen a trip that suits my abilities, level of fitness, and state of health.
  • I do not have any physical conditions or disabilities that are a hazard to me or other travelers.
  • I have a valid passport and all visas, permits, certificates, and vaccinations required for travel.
  • I will read pre-trip materials about clothing, medical requirements, and culture-specific etiquette.
  • I will make sure to communicate any special requests at least 30 days prior to travel. This includes dietary restrictions, medical requirements and room preferences. I also understand that The Hub will do all it can to accommodate special requests but cannot guarantee they will be possible.
  • I will respect the laws and customs of countries visited.
  • I will follow environmental guidelines and regulations while on the trip in accordance with guide direction.
  • I will respect the rights and privacy of other trip members.
  • I understand that travel within a group invariably involves compromise to accommodate diverse desires, travel goals, personalities, and physical abilities of all group members. The Hub guides may be required to improvise and exercise good faith, use discretion and/or make decisions based upon group consensus. These decisions may not always please each individual, but are intended to satisfy the larger desires of the group.
  • I understand that The Hub reserves the right to refuse service during a tour to anyone whose health or behavior could impede the welfare or enjoyment of fellow guests. An individual may be asked to leave a trip if the leader feels that the person's continuing participation may prove detrimental to the individual or the group.
  • I understand a road less traveled means access to medical facilities and evacuation services may be limited.
  • I understand the weather is out of our control.
  • I will always wear a helmet when riding.
  • I will not wear headphones when riding and I will drink alcohol responsibly.
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